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Dr Arvind VasudevaConsultant Cardiologist
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Privacy policy

Last updated 2 November 2026

How this website uses your information

This policy covers the information you send through this website: the booking request form, the enquiry form, messages sent on WhatsApp from the button or QR code here, and, if you accept cookies, how the website is used.

Who is responsible

Surrey Cardiology Ltd (company number 06323045), Dr Arvind Vasudeva's practice, is responsible for the information you send through this website. You can contact the practice on 020 8977 4826 or at admin@surrey-cardiology.co.uk.

What the forms collect, and why

  • The booking request form asks for your name, phone number, email address, where you would like to be seen, what the appointment is for, how you will pay (and your insurer, if you are insured), which days suit you and a short reason for the appointment. It is used only to arrange that appointment.
  • The enquiry form asks for your name, email address, phone number, a subject and your message. It is used only to reply to you.

Please do not send letters, test results or detailed medical information through either form. There is time for that at your appointment.

  • WhatsApp. If you message the practice on WhatsApp, using the button or QR code on this website, your message goes directly to the practice through WhatsApp, a service run by Meta, and WhatsApp's own privacy policy also applies. The same advice holds: please keep detailed medical information for your appointment.

Arranging an appointment you have asked for is a step towards providing your care, which is the legal basis for using these details. Where your request mentions your health, that information is used for the provision of health care.

Who receives what you send

  • The booking team at the hospital or clinic you chose receives a booking request directly by email, so it can arrange your appointment. For Parkside, New Victoria and Heartsure, Dr Vasudeva's secretary is copied in. For Cleveland Clinic London, the request goes to his medical secretary there.
  • Dr Vasudeva's secretary receives enquiries, and bookings for the first available appointment at any clinic.
  • You receive an email confirming that your request arrived.
  • Seonat Ltd, the company that runs this website, receives a copy of every form so that none can go missing. It does not use your details for anything else.
  • Resend, an email delivery service based in the United States, sends these emails on the practice's behalf. Vercel, which hosts the website, keeps short-term server logs, including IP addresses, for security. Where information leaves the UK, it does so under the safeguards UK data protection law allows.

How long it is kept

Requests are kept in the practice's email only as long as needed to arrange your appointment and to keep proper records.

Cookies and website analytics

When you first visit, this website asks whether you are happy for the practice to use Google Analytics cookies. Nothing from Google is loaded, and no analytics cookie is set, unless you accept. Ignoring the question is not a yes.

If you accept, Google Analytics, loaded through Google Tag Manager, shows how the website is used: the pages visited, how someone arrived, the type of device and browser, an approximate location such as the town or region, and whether a booking request or enquiry was sent. It never records your name, your contact details or anything you type into the forms.

Many pages on this website are about heart conditions and symptoms, so the pages someone reads could hint at a health concern. That is why nothing is collected without your agreement, and why it is used only to understand the website as a whole, never to identify or profile anyone. The website uses no advertising cookies, and nothing from it is used to show you adverts.

You can change your mind at any time with Cookie settings at the foot of every page. Choosing Reject deletes the Google Analytics cookies from your browser and stops any further collection. Google provides the service on the practice's behalf and may process the information outside the UK, under the safeguards UK data protection law allows. Analytics information is kept for no longer than 14 months. The cookie policy lists each cookie, what it does and how long it lasts.

Your rights

You can ask to see, correct or delete the information you sent, or object to how it is used, by contacting the practice. If you are unhappy with how it has been handled, you can complain to the Information Commissioner's Office.

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